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Chris Wardon Google

2 months ago

Every step from quote to install of our new AC unit for the house was flawless and handled very professionally by everyone involved. The install crew was polite and made sure to put down protective mats inside so the floor wouldn't get damaged.

elaine fanon Google

4 months ago

Ean was very helpful and patient while adjusting the HVAC settings in my condo. He clearly explained how everything works and made sure each area was set comfortably. He also shared what to expect in the summer and when to reach out if needed. Really appreciate his help!

Priyantha Fernandoon Google

9 months ago

Excellent and Professional Service I recently had a new heat exchanger installed by Custom Air Conditioning and I couldn’t be more pleased with the overall experience. Adam and Thomas did an exceptional job. The installation was completed efficiently, neatly and to a very professional standard. Both were courteous, knowledgeable and took the time to explain every detail clearly. The workmanship was outstanding and they ensured the work area was spotless before leaving. Richard’s engagement throughout the process was excellent and the charges were reasonable. The level of customer service truly exceeded expectations. Overall, I am extremely satisfied with the service provided by Custom Air Conditioning and would not hesitate to recommend them to friends and neighbors. It’s refreshing to see a company that takes genuine pride in delivering quality work and excellent customer care.

Arick Bakkenon Google

2 years ago

I had a very good experience with Custom Air. Richard saw my situation and gave me his honest opinion on what was worth fixing vs replacing. His email communication was good and he was responsive to all my questions. The tech and helper that came to my house were extremely courteous to keep my place clean. They were all business replacing my evaporator and plenum (keeping the furnace and ducts). I felt the job was done to as good of a standard as I can imagine. They estimated 1/2 day job and were at my house from around 9am-2pm. No debris was left and my AC was fixed. The price was fair and I feel like Custom Air will stand by their work. I found them by searching Carrier's website for local companies. I have a Carrier Infinity system with 3 zones run by Carrier's zone control. I could tell that some of the other companies I had over were not as well versed.

Deb Howellon Google

3 months ago

We have hired Custom for maintenance of our system. Max is an excellent technician. We are pleased with their work.