Baci Bistro Claim this business
About
Quaint Italian restaurant serving lunch & dinner in a cozy dining room or gardenlike covered patio.
Services
Send an Inquiry
Contact Baci Bistro directly for quotes or questions.
Is this your business?
Take control of your listing, respond to inquiries, and attract more local customers.
Claim this profileContact Info
- Address30 Aulike St, Kailua, HI 96734, USA, Kailua 96734
- Phone(808) 262-7555
- Websitewww.bacibistro.com/
- $Pricing$$
Your ad here
Contact us to advertise in this spot
Reviews
Been going to Baci Bistro forever but first time reviewing this excellent neighborhood restaurant. Always great service, friendly and casual with terrific food and wine selections. Montepulciano is a favorite! Nice outdoor lanai with fun vibe and traditional and cozy interior. Make reservations as restaurant is intimate although there is bar seating. Parking easy in back .
I was very disappointed in the dining experience at Baci Bistro on May 7, 2026. Our waiter was very young and inexperienced. He seemed nervous. My partner ordered a cocktail. A man behind the bar with a baseball cap and casual T-Shirt made the drink which took a long time to be served. We told the waiter we wanted to enjoy the cocktail first. The soup and salad came before the cocktail. I was eating my salad and I found a long hair in the salad. The waiter asked if I wanted him to take the salad away. I said yes I could not eat it anymore. He did not offer me another salad or refund. My partner ordered Saltimbocca Di Vitello for $40. He said the veal was very thin and there was hardly any cheese in the entree. I had a Fusilli Vegatables for $25. Both meals were over priced. We were still enjoying our meals with a pause in eating and another waiter asked if we wanted a box. We said we were not finished eating. The waiters rushed the entire dining experience. When the bill came the prices did not match the prices on the menu. We told the waiter and he said he would tell the manager. The food is overpriced and the service was very poor. Baci Bistro is not an experience in fine dining. A very unpleasant dining experience for a Birthday celebration dinner.
It was my birthday and my husband surprised me coming here as we have wanted to try for a while as I read the reviews of authentic Italian food. We are frequent travelers of Bologna, Firenze, Roma, Regione di Toscana and Regione di Veneio. Let’s say there will not be a return visit. Food: The bread was stale and just bad. Definitely not fresh. Carpaccio di manzo was average but overpriced for only 4 slices of thin deli meat portions. Gnocchi con salsiccia was average but the best tasting item for the night we had but the tomato sauce had too much sugar added. (Not my meal) Spaghetti tutti mari. (My dish) Horrible and all wrong. No sauce but a watery broth with a hint of tomato, onion and garlic. Overcooked and rubbery seafood. When I got my dish I de-shelled all seafood before trying. I took my first bite which was the pasta and “sauce” and only tasted tomato water. The waitress came over after a few minutes and I asked if I could have more “tomato sauce.” I poured out the watery broth and just thought I just need more sauce. She brings me a tomato sauce that was basically sugar with tomato. Then I started to eat my seafood and it was all rubbery, I couldn’t even chew the squid/mini octopus and spit it out. I keep looking for my waitress and then she never looked over or came back until she saw my husband finished his meal. The food took 15-20 minutes. I wasn’t going to wait for another mediocre meal on my birthday while then my husband watches me eat. I told her of the issue, she took my dish away and she asked if I wanted another one. I told her no because my husband was already done eating then she asked if I wanted seafood pasta TO GO. I declined. Service: The waitress didn’t even ask if we wanted dessert and she knew it was my birthday. Then gave us the check and my $36 meal was still on the bill after I obviously didn’t eat the meal outside of tasting and it was obviously taken away because it was bad. She seemed shocked when we said the meal was still left on the receipt. The gentleman who brought out the food was very friendly and hospitable. We had a pleasant short conversation about him working he for several years. Atmosphere: I know we are in Hawaii but this is restaurant gives off, dress up not coming in your beach gear and was very warm to dine in (80 degrees+). Definitely was sweating and regretting dressing up. I don’t know if all the positive reviews are of people who have never had a true authentic Italian meal or we just got very average and bad items. I’m not going to gamble with $35 dishes to find out. And a birthday meal I won’t want to remember.
Pro: osso bucco was good, it was the special of the day. As soon as I heard that, I was like yup I'm getting that. The bone marrow added a buttery layer to the dish. It's in the price range of a treat to too expensive for me. I paid $42.95 I came in at 5:00pm so the service was fast I think there was one other maybe two tables. I feel like it's busier later during the day but it's a holiday. Cons: Their olive oil and balsamic container was messy. I wiped so my oil off my fingers Everytime. One spout is the vinegar, the other is the olive oil. I would like to have at least warm bread. Fresh hot bread would be better. The bread was a bit on the drier side too. Employees were friendly and nice.
We spent around $300 for a dinner for four and several servers were gathered at the bar eating and drinking, loudly singing along to country music. The food was underwhelming. The service lacked basic professionalism. As we left, no one acknowledged us—no “thank you,” no “good night,” nothing. Definitely not somewhere we’d return to or recommend.