Bendigo Family Dental Care Claim this business

Olivia Lowon Google

5 months ago

Honestly quite disappointed... I rang this morning as I havnt been to a dentist since I was little and the pain I have been in I haven't been able to eat nor do anything. When I rang this morning to make an appointment I explain I looked up online for Medicare cover and there clinc come up and I had no money at the time. I was told to come in for my appointment and on the time of checking in I just wanted to double check before going through with the appointment that as was said on the phone about Medicare (I had given my date of birth) on the over the phone had all acknowledge of my age, for me to get told Medicare only cover up to 17yrs and to go to the hospital... I'm quite upset and disappointed with this. I feel so let down, that something I could of been told on the phone and had dealt with I sat again in pain just to be turned down.. I explained on the phone to about no having money, and if it could be covered by Medicare to avoid this whole issue that's happen. But I have just wasted what fuel I had, to sit in pain all day just to be told to go to the hospital it just upsets me as why it wasn't said to me over the phone instead of making the appointment??? My family and I are new to the are and I had heard about so many people using Medicare cover at the dentist in an emergency, so I had no acknowledgement about going to the hospital as I thought they'd refer you to a places that ment I deal with your teeth? So definitely not to impressed with the communication... As I said I could of been told this morning when rinig to go to the hospital but yet I was make an appointment that I couldn't even attend explaining I only had Medicare cover at the point in time. Explained on the phone before I even went in

mackenzie cartwrighton Google

9 months ago

Everyone at this dental clinic is so caring and compassionate. They are understanding and are able to recognise that the dentist can be a scary place - they always to above and beyond to make sure their patients are comfortable and happy - whether that be noise cancelling headphones that connect to the tv on the roof or fidget toys to keep you occupied throughout your appointment. I would highly reccomend coming to this clinic 💕

Pamela Aspinallon Google

7 months ago

I am delighted to have found a dentist who has helped me over a difficulty in "getting back to the dentist again". Very pleased with what was achieved in only one hour! Very proud again of my beautiful teeth. Kind regards, pamela

Antony Knichalaon Google

11 months ago

I have been attending this practice for many, many years, and have always been impressed with their level of care, professionalism, and interaction. Their planning, and attention to detail are meticulous. The only reason I would suggest you don't attend this practice is that it could compromise my ability to get an appointment at a time suitable to me. I highly recommend Bendigo Family Dental Care.

Greg WGon Google

8 months ago

Attended Bendigo Family Dental Care at short notice. The reception staff were friendly and welcoming. Dr Hughes was great. Very thorough and explained his findings and recommendations very clearly. I would not hesitate attending again and can recommend this practice.