Koolau Pets Plants & Ponds Claim this business

Master Cheeseon Google

6 months ago

This is the worst “pet store” I’ve ever seen, even PetCo and Petsmart don’t have conditions like this.. Birds in small horizontal enclosures, “unregistered” pure-breds, why is a PUREBRED unregistered?? Axolotls sold in beta fish cups? These people do not care about mixing breeds that aren’t very compatible they’re just trying to make a quick buck unethically. Reporting this store to the authorities.

zoe brownon Google

3 weeks ago

So sad to see such an old store still operating… told to me by the employee, their dogs are in the cages 24/7 and only taken out to be played with in chaotic environments. I was hot just standing in the store. No AC. Dogs are panting. This is not humane. Hawai’i has one of the bigger problems with stray dogs & dogs who get left at the humane society … not Pono

Rebeccaon Google

4 months ago

It hurt my heart walking past this store. The animals are kept in tiny glass cages with no place to hide or find some peace and shelter, not even a little hut. This CAN’T be legal and obviously, making the animals feel comfortable is zero priority for this shop.

jazzy cottermanon Google

2 years ago

Bought my lab from here early June and they were very kind and explained all the care she needed (she came with meds, she was born with a small health issue that was resolved) and explained that her first vet visit would be free. Turned out that she needed another round of medicine and that was fully paid for as well as her testing for any worms, diseases, or other health issues. However other than the initial issue she was alright! A little over a month after getting her my husband and I were curious as to what her parents looked like as we were told she was a purebred , after getting ahold of the store they took my name and contact information and within 2 days they forwarded me pictures of both of her parents! I honestly figured they would “forget” and not get back with me but I was very pleasantly surprised to receive pictures of both parents and to see that they were both full bred yellow labs just like my pup! She’s very healthy and grew out of her initial health issues with some help of medication and lots of love! Very happy and playful pup! Very nice staff, everyone who I talked to was very helpful and kind! Prices for pet supplies are pretty pricey here but look to be very good quality! 4 stars cause of the high prices, she was very expensive but a lifelong best friend is worth every penny!!

Annabelle Bronsteinon Google

4 years ago

I cannot even begin to explain how awesome this place is! It's a real old school pet store like I haven't seen in decades. They have the BEST animal selection! They actually have pure breeds of dogs in there all the time. I almost died the last time I went there because they had 5 Frenchie puppies for sale. Do you know how hard those are to find here!? They have the cutest bunnies on earth, turtles, birds, fish in the back. The staff is really awesome. They don't judge me when I'm squealing at the top of my lungs because something is so cute; I start doing it and don't even realize it until I'm like, supersonic loud... lol! It's really difficult not to because every time you turn around, you see some new animal that adorable!