RCS & Company Inc Claim this business

domenic valentineon Google

3 months ago

Needed my generator repaired. They sent a technician within a day or two and the repair was done a few days later. I was amazed at how quick and easy the process was. Special thanks to the technician; Miguel. He diagnosed the issue and replaced the part needed... he was very knowledgeable and efficient :)

Henry DeBoeron Google

4 months ago

I had a service contract for a new generac generator that rcs replaced with my new generator damaged in Hurricane Ian. They did a good job at that time. After that i had a service contract with them to service the unit annually. Last year they told me they serviced it and said it was only running on one cylinder and that they thought it was an ignition coil that was bad. I never saw the email they sent but i will take the blame for that. This year i had them come back to doon the annual service which they did for 500 dollars but it wouldnt run after that because they said the ignition coils were still bad and gave me a quote for.over $4000 to fix and that the warranty was up. I wasnt happy but i said go ahead. The quote said they needed to take it out and bring it to their shop to repair it. They showed up at 10:00 and told me they were repairing it on site. At 1:00 they told me that they couldnt repair because they found a bad push rod which they showed me. It was clearly a manufacturing defect the way it was worn but they contacted Generac supposedly who said it was not a warranty item Over $4,500 spent, work not done as quoted based on their recommendations, and still no generator that works. I wouldn't hire this company again and this is not the last they will hear about me.

Luis Montanoon Google

5 years ago

Very reliable company! I spoke with the owner, Rafael, and he gave me a very reasonable price to repair my rusted generator. One week after that, my generator looks like new (new chassis and new pad). However, it was a lot of work because they had to disassemble and raise the unit (very hard to do when dealing with rusted parts and screws). Again my chassis, pad and partitions were badly rusted (see pictures). These guys do this all the time and the do it well. They are pretty good!! BTW, I'm not getting paid for this review. I'm just happy that they fixed my standby generator so fast and they did a very clean/solid work. It saved me thousands (instead of buying a new one) because my generator was running good, but it was in pretty bad shape when it comes to rust. I am an electrician and can I easily see that they did a very solid job. Again, I was very impressed by the work Miguel and Victor Luis did on my generator. Thank you guys!

Kris Ziegleron Google

9 months ago

Had a rather expensive generator service a couple weeks ago...guy was here for 40 minutes. $400. I start my generator on the first of every month and I went out to start my generator today and saw that the gentleman who serviced my generator left the power on so now my battery does not have a charge and I cannot use my generator… Remember $400 generator service to keep my generator operational.... I go out to use it today not operational because the tech left the power on....YOU OWE ME A BATTERY!

Jordan Aon Google

a year ago

I had a really good experience with RCS & Company. The workers were super professional and easy to talk to, and the installers did an awesome job. They made sure everything was done right and explained things really well. You can tell they actually care about their work. I’m really happy with how everything turned out and would definitely recommend them to anyone thinking about getting a generator.